Tipping a chauffeur in Miami is customary and always appreciated, though never required. That's the short answer. The part worth sorting out before your date arrives is the specifics: how gratuity is handled for your particular booking, and how to bring it up if you're not sure.
What "customary" actually means for your trip
There's no single fixed percentage the way there might be for a sit-down restaurant. What counts as customary depends on the vehicle, the length of the trip, and what else is in your total. Rather than guess, the honest approach is to ask directly, your concierge can tell you exactly how it's handled for your specific booking before you confirm anything.
Ask when you get your full price
Gratuity is one of the things worth asking about at the same time as tolls, wait time, and any after-hours details, all part of understanding your full price before you book. Your concierge can tell you exactly how it's handled for your specific trip, whether it's built into the total or left to your discretion, so you're not doing mental math after a long day or a late flight.
If you're not sure, just ask
Not everyone is comfortable asking about gratuity outright, and that's understandable. But it's a normal question, and one your concierge fields regularly. A simple message when you book, alongside your date and details, gets you a clear answer well before your ride actually happens, which beats trying to figure it out in the moment.
Cash, card, or something else
How you'd actually tip, cash in hand, added to your total, or another method, depends on how your specific booking is set up. This is exactly the kind of detail worth confirming directly rather than assuming, since guessing wrong either way is easy to avoid with one quick question.
More than the dollar amount
Part of why this question matters goes beyond the actual number. Knowing what to expect ahead of time means one less thing to think about on the day itself, whether that's an early airport run, a wedding, or a night out. A ride that's already sorted down to the small details tends to feel calmer than one where you're guessing at etiquette while also trying to be on time.
Tipping on a longer or hourly booking
A single airport transfer and a longer hourly booking aren't necessarily the same conversation about gratuity. A few hours with the same driver, multiple stops, a full evening out, all of that can shift how gratuity gets handled compared to one point-to-point ride. This is exactly the kind of detail where asking ahead of time matters more, not less, since the trip itself is more involved. Bring it up when you share your plans for the day, not as an afterthought once the booking is already confirmed.
If you're splitting the cost with a group
Group bookings add another wrinkle: if several people are sharing one ride, gratuity is one more thing worth sorting out among yourselves before the day arrives, rather than working it out awkwardly at the end. It doesn't have to be complicated. A quick conversation with whoever's coordinating the booking, paired with a direct question to your concierge about how it's handled, covers most of what you need to know.
Where to ask
Reach out through the contact page, or ask when you submit any request through the site, and mention gratuity along with your other questions. Our FAQ page covers more of the general booking basics, and the About and Services pages give you a sense of the full range of what's available if gratuity questions come up as part of a bigger booking decision.